Fully Managed IT Services

Our fully managed IT services allow you to concentrate on running your business whilst we take care of all of your IT services, devices and infrastructure.

We provide all of the IT services required for your business to run successfully, including user support, fully licenced apps and services and on-going maintenance of critical services and infrastructure.

Billed per active user, per calendar month and with no complicated long term contracts, or hidden fees, our billing model ensures your business IT expenses are scaled proportionally to the size of your business on a monthly cycle.

What’s included

Each business / organisation receives:

  • Support for ALL staff members, regardless of their working location.

  • Maintenance and support for ALL servers, desktop and laptop computers, including annual security certificates (SSL) and other supported software renewals, regardless of quantity.

  • Inclusive support for ALL ancillary network equipment, including routers, access points, switches, printers and other network infrastructure.

  • Up to 8 hours per month of inclusive on-site support, as required, with no call-out or mileage fees.

  • 24/7 backup & health check monitoring of all network devices.

  • Fully managed antivirus on all business devices PLUS active monitoring.

  • Inclusive registration and hosting renewals for your primary domain name (mycompany.co.uk … mycompany.com … mycompany.org… etc) PLUS up to TWO additional secondary domain names.

  • Premium cloud web hosting for your public facing business / organisation web site, with inclusive SSL certificate implementation for site security. This service is offered inclusive, regardless of whether Inovix are your chosen web developers.

  • Ongoing support and development of all Inovix managed web services (CRM’s … portals … websites … etc).

Each active user receives:

  • An active, secure and fully managed user account on your systems.

  • Unlimited access to 24/7 remote / telephone / email technical support provided by our technical support team.

  • Support for ALL devices where used in the course of their business related work.

  • A Microsoft 365 Business licence with email, Microsoft desktop apps available for install on up to 5 devices, PLUS 1TB of cloud storage for data & documents for access on all devices, regardless of where they are working from.

  • Automated, branded & personalised email signatures, providing uniform signatures across ALL devices (PC, laptop, phone, tablet etc)

  • Fully licenced and secure services to facilitate remote access to office systems and resources.