Allow our IT admin to access this computer

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Microsoft SOS Support

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Apple SOS Support

  1. Select the icon required icon for your operating system to download the SOS connector to your computer.
  2. Launch the downloaded program.
    (It may be in your Downloads folder).
  3. Give the 9-digit number to our IT admin.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.